What Our Customers Say
We take great pride in delivering exceptional service and performance to our customers. Here are just a few of the testimonials that we’ve received from satisfied customers.
“Working at Google for the past few years I have worked with a lot of agencies. From large vertical based teams to small single-person shops. That being said, working with TrueClick Media has had the feeling of working with a large, resource filled agency even though they are a small but mighty team. I have seen them turn accounts around that have been struggling for years and notch multiple record-breaking sale event days on their belts. They are communicative, collaborative and always thinking ahead when it comes to the accounts under their purview. They are not afraid of testing and finding the absolute best fit for their clients goals through ads campaigns. All around great team and partners!”
Nicholas Woods
Sr. Account Manager, Google
“Loved our experience with True Click Media. Their Google Ads audit was amazing. They went through our ad campaigns with incredible attention to detail and unearthed insights we had no idea we could even observe.
We knew some of our ads weren’t performing as well as they could, but we didn’t realize the extent of it until the audit. True Click highlighted areas where we were losing money and showed us opportunities we were missing out on. Their findings will help us make really crucial adjustments and they patiently explained everything we need to do. I can't wait to let everyone know how much the audit recommendations improve our performance!”
Samantha Gardner
CEO & Co-Founder, Happypillar
“How highly I think of Irene and Alan (TCM) is actually hard to put in words. They were like a part of our team (I mean our internal full-time team) and 3x’ed our META revenue profitably for us – except they provide the deep expertise and flexibility of an agency.
Not once did we ever feel like their time, attention or interests were anything but dedicated to us and aligned with ours. Their concern for our business, our budgets, our growth; and their passion for our company and products were the same as our best performing full-time team members.
You can count on them to grow your revenue with the same care towards budget as a business owner. You can count on them to be there during crunch time, conscientiously monitoring and adjusting spend. You can count on them to dig into the deepest weeds to get to the bottom of issues.
Anyone will be lucky to work with Irene and Alan. We’ve worked with dozens of agencies and they are unlike any agency we’ve worked with.”
Simon Cheng
Founder & CEO, Pique
“I worked with an SEM agency prior to TCM and TCM blew them out of the water. They had thorough reporting, implemented changes quickly, and responded to my asks almost immediately. They went above and beyond by coming to meetings with keyword/funnel ideas for our team to test.”
Sophie Schneider
User Acquisition, Masterworks
“Working with Alan and Irene is certainly a pleasure. Not only are they able to drive success with their clients (working to deliver the most successful 7-figure weekend ever for an eCommerce company), they are a joy to work with. Being an account manager at Facebook requires interaction with multiple agencies. Some of which aren’t open to new ideas, won’t test in a reasonable timeframe, or focus on the wrong metrics. TrueClick stands out in that they are the opposite. Alan and Irene always have data driven methodologies and listen to recommendations that Facebook provides. I was impressed to see how quickly they take this back to their clients and drive implementation. Beyond this, they are both easy to communicate with and ask in-depth questions that benefit clients. I know first-hand that they deliver value in digital media and would recommend them in a heartbeat.”
John White
Meta Account Strategist, eCommerce
“The TrueClick team was action-oriented, insightful, and efficient. Within a couple weeks from meeting them they had done a thorough review of our Facebook tools and provided me and my team with a list of immediate actions we could take to improve performance.”
Megan Meyer
Chief Customer Officer, Opendoor
“Irene’s team is knowledgeable, organized, and highly productive. She went above and beyond what an agency would do to make sure our lead gen campaign yielded the type of results we were looking for. From looking at competitors to helping with landing pages, Irene took on many tasks on her own, and also proactively led our internal team through new programs to optimize results. It’s rare to have an agency that provides not only the service to ad buying, but also the education to our internal team to gain insights into this field.”
Helen Zhu
CEO at Creator Deck Media
“TrueClick’s social media marketing advice and execution expertise have been crucial in helping our brand to maintain month-on-month revenue growth of over 20% for the last year!”
Cam Miller
Co-Founder, MORI
“TrueClick Media has been such a valuable asset to our team. Aside from being master campaign managers, they have brought a new level of sophistication and savvy to our digital strategic planning efforts. We are looking forward to continuing to grow with the TrueClick team.”
Emily Reynolds
VP, Marketing, Silvernest
“TrueClick Media is a pleasure to work with. They have a great understanding of analytics and pay attention to every detail to ensure that each campaign is performing at maximum effectiveness. They comb through the data to notice trends. They are true Facebook experts! They are incredibly professional and work well with all parts of our team, from technology to business intelligence.”
Kris Palouda
Sr. Director of Digital Marketing, NeuroGym
“TrueClick offers something rare in an agency the highest bar of client service combined with insane ROAS. They worked with me literally around the clock to launch our campaigns (and it was just weeks before Black Friday). They are so amazing that that make you feel like you are their only client. I have used their services now at three different companies… They make me look like a genius :)”
Adam Wade
Director, eCommerce
“I have been so impressed with Irene and John! They’re friendly, strategic, and truly experts when it comes to performance marketing. They are the best agency I have ever worked with across disciplines. They get in the weeds with us as well as talk about strategic direction and they constantly check-in to ensure we’re aligned. They are also willing to answer any questions from any member of our team. I can’t recommend them enough.”
Kate Cygan
Marketing Manager, Silvernest
“Irene and Alan are true experts in their field, and an absolute pleasure to work with. Their communication and reporting are extremely thorough, and their insight and recommendations always headed great results. Anything that we needed, we always had full confidence that it would be handled in a timely manner and with quality. With everything they do, you can tell that they put their clients first in every way.”
Vanessa Kosiyanon
Manager of eCommerce and Digital Marketing, Ju-Ju-Be International
“TrueClick combines best practices for paid media acquisition with understanding the business to provide efficient oversight, insightful optimization and a path to value that always puts the customer first.”
Steven Dupree
VP Marketing at Amava
